Testing Registration Procedure - Deadline: Friday 2nd October 2009

Application and Testing Registration

To apply for Best Consumer VoIP or Best Business ITSP, please email the Secretariat with your company details, the necessary details regarding the relevant SIP address (see point 2) and also highlight which award you are applying for to admin@itspa.og.uk to register for the testing by 2nd October.

Please note, that in addition to the testing registration, a written application form needs to also be submitted by 18th November 2009, the application forms can be found here.

Further information on the requirements for applying for the Best Consumer VoIP and Best Business ITSP (SME) awards and Epitiro Technologies’ testing procedure:

1. Entrants must be an ITSP or a company offering VoIP services to customers.

2. Entrants are required to supply a SIP account and related details to the ITSPA Secretariat. The following details are required:

• User Name
• Password
• Realm
• SIP identity
• Outbound Proxy
• Default audio codec
• Supported audio codecs

The supplied accounts must have enough credit on them to cover the anticipated test call costs.  Based on Epitiro’s calculations
and a 1 hour call frequency over a month, it is recommended that each account has enough credit to cover 750 minutes of calls to a
UK PSTN number.

3 Epitiro will periodically perform a VoIP call over a broadband service, using the supplied SIP account, to a PSTN terminated callee.  The same broadband service and PSTN terminated callee will be employed to test all VoIP services.  An audio reference will be injected into the VoIP call and the performance of the audio delivery and network behaviour during the call will be measured. 
Specific measurements taken are as follows: 

• Audio MOS (using ITU P.862.1 PESQ)
• Call setup time
• Volume differential
• Background noise
• Network jitter
• Network packet loss